
TixProtect Ticombo Guarantee: when you get refunded
Late, wrong, invalid or cancelled: four refund cases.
- 5% off with code PSADMI
- 100% refund if tickets are late or invalid
- Verified sellers, capped markups

Buying resale tickets is a trust question, and Ticombo answers it in writing. Every order is covered, and you are entitled to a full refund in four cases.
The cases are tickets that do not arrive on time, tickets that differ from your order, tickets that are invalid or refused at the door, and an event that is cancelled and not rescheduled. Refunds include fees and shipping.
Deadlines matter. Late delivery must be reported within 5 days after the latest delivery date, wrong tickets within 3 days and at least 2 days before the event, and invalid tickets within 5 days after the start time.
Listings with the Ticombo Choice seal can refund up to 150% of the purchase price, capped at an extra 1,000 euros. A postponed or rescheduled event is not refunded, because your tickets stay valid for the new date.
Submit a claim in the My Purchases section or email support with your order number. Ticombo holds the seller's payment until delivery is confirmed.
Deals you can use now
| Deal | Code | Conditions |
|---|---|---|
| 5%Take 5% off your Ticombo order with code PSADMI | PSADMI | An extra code entered during checkout. |
See Ticombo in detailResale tickets with a refund guaranteeFour seller levels you can read at a glance · List a ticket in four steps · A three-step checkout in under a minute · Fair, secure and easy by designFAQ
What does the guarantee not cover?
Buyer's remorse and any issue other than the four listed cases.
Where do I file a claim?
In My Purchases in your user area, or by email with your order number.
Are fees refunded?
Yes, a full refund includes all fees and shipping or handling charges.
You might also like
AirHelp+11% off AirHelp+A membership that claims flight compensation for you
AvitoVIP10% off a private transferIstanbul airport to your hotel in a chauffeured VIP van
Auto EuropeGlobal sale for members: up to 15% off car hireCompare car hire, up to 15% off
BikesBookingBook scooters and motorcycles in 1,700+ locations, free cancellation on most bookings and a best-price guaranteeScooters and bikes, price matched