Missed connecting flight: can you claim?

One booking, a late final arrival and a cause that was not extraordinary.

TRY FREEFreeFree eligibility check, no win no fee
  • Free check, you pay only if you win
  • Up to €600 per claim under EU 261
  • Claims go back 2 to 6 years
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Missed connecting flight: can you claim?

A connection counts as one journey when both flights sit on a single reservation. If you miss the second flight and reach your final destination more than 3 hours late, EU 261 can pay you, provided EU rules apply and the delay was not caused by extraordinary circumstances.

The distance used for the payout is the distance to your final destination, not to the stopover. A long trip with a short first leg can therefore land in the €600 band even though the delayed segment was short.

Two cases are excluded in Compensair's guide: connections missed because of security delays, and connections missed because you did not meet the boarding time. Separate tickets bought one by one are the usual weak spot, so look at your booking reference before you start.

The form asks for flight details and a short description. Compensair's software then works out whether the case holds and prepares the documents for the airline.

Deals you can use now

DealCodeConditions
FreeFree eligibility check, no win no fee—Filing costs nothing. If a claim pays out, the service fee is 35% of the compensation, and a further 10% legal fee can apply when extra legal costs arise.
See Compensair in detailFlight compensation, up to €600 eachUp to €600 per passenger · Two minutes to file · Delay payouts by distance · Cancellations and the 14-day line

FAQ

What if the two flights were on separate tickets?

Then the rule for one reservation does not apply, and the chance of a payout drops sharply.

Which airline do I claim against?

The operating airline of the flight that caused the miss, which Compensair identifies from your booking data.

Does the stopover airport matter?

It can: EU rules depend on where the flights depart and which airline operates them.

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