TTGO

Warranty and support for TTGO e-bikes

36-month frame cover and lifetime support.

CODE5%5% off the whole order with code ttgo
  • 5% off every order with ttgo
  • Free shipping on all orders
  • Return a new bike within 30 days
Get the discount
Warranty and support for TTGO e-bikes

A frame carries a 36-month warranty for manufacturing faults such as open welds and fractures. Forks, handlebars, stems, seatposts, drivetrain and wheels are covered for 24 months.

TTGO usually replaces parts instead of repairing them to cut waiting time, and offers lifetime technical support with a dedicated agent, even once the warranty has ended.

Wear parts such as brake pads, spokes and rims are not covered, nor is damage from accidents or unauthorised repairs.

Keep the packaging for at least 30 days after delivery in case you need to return the bike. Code ttgo takes 5% off the order, and delivery is free.

Deals you can use now

DealCodeConditions
5%5% off the whole order with code ttgottgoNo minimum spend. Free shipping on all orders.
See TTGO E-bike in detailCity and folding e-bikes, shipped freeZ5 mid-drive city e-bike · F6 Boost folding e-bike · Folds down to store and carry · Racks and bags for daily loads

FAQ

How long is the frame warranty?

36 months for manufacturing faults.

Does support end with the warranty?

No. TTGO states lifetime technical support regardless of warranty status.

What is not covered?

Wear parts such as brake pads, plus accident damage and unauthorised repairs.

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